USEFUL GUIDES AND KEY INFORMATION FOR CLIENTS
- Banking and Financial Ombudsman - Out-of-court dispute settlement
- Securities and Financial Ombudsman
- Placement of insurance product - Form 7A
- Guide "Buying a house. Mortgages made easy"
- Guide "The current account made easy"
- Guide "Consumer lending made easy"
- Guide "The Central Credit Register made easy"
- Annual Percentage Rate (APR)
- Basic information on the protection of deposits
- Legality Rating
- Settlement rules
- Rules for the handling of complaints and disputes concerning investment services and activities
- Complaint handling reporting
- Your rights when making payments in Europe